Course Overview

Artificial Intelligence and automation are no longer future concepts - they are already reshaping how organisations operate. The AI & Automation course at Broadwise is designed to demystify AI and show you how it is applied in real business environments today.

This course focuses on practical usage, not theory-heavy computer science. You will learn how AI tools are used to improve productivity, decision-making, and service delivery across industries such as government, finance, healthcare, and technology.

What This Course Covers

You will explore:

• How AI is used in modern workplaces

• Automation of repetitive business processes

• AI-powered tools for analysis, reporting, and decision support

• Ethical considerations and responsible AI use

• How AI integrates with existing digital platforms

What You Will Learn

By the end of the course, you will be able to:

• Understand key AI concepts in simple, practical terms

• Identify opportunities for automation within business processes

• Use AI tools to enhance efficiency and productivity

• Support AI-driven initiatives as a Business Analyst or digital professional

• Communicate AI concepts confidently to technical and non-technical stakeholders

Who This Course Is For

This course is ideal for:

• Aspiring or current Business Analysts

• Professionals looking to upskill in AI without a technical background

• Project Managers and digital professionals

• Career switchers entering the digital space

No prior AI or coding experience is required.

How You’ll Learn

• Hands-on demonstrations of AI tools

• Real-world scenarios and use cases

• Practical exercises aligned to workplace challenges

• Guidance from industry professionals